Returns & Exchanges

At KuKirin Scooter, we want you to ride with confidence. If you are not completely satisfied with your purchase, you can return your electric scooter within 14 days of delivery in its original, unused condition.

1

Initiate Your Request

Contact our support team within 14 days of receiving your scooter to request a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Securely pack the scooter in its original box with all chargers, manuals, and tools included to ensure safe transit back to our facility.

3

Ship to Warehouse

Affix the provided shipping label and drop off the package at an authorized carrier location; please retain your tracking number for reference.

4

Inspection and Refund

Once our technicians verify the scooter's condition, we will process your refund to the original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing